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SHIPPING & RETURNS

If for any reason you're not satisfied with your purchase, return the item, along with the original sales receipt within 30 days for an exchange or refund. Think of it as a 30-day test ride. Now, some exclusions do apply. In certain circumstances, a restocking fee might apply.  Only Trek Store Chattanooga has the sole discretion regarding return eligibility. 

Manufacturer's also offer return policies and warranty's on their products. See store for details.

Return & Exchange Policy
Shipping Policy

Getting your order quickly shouldn’t cost a fortune, and we do want our stuff fast, like immediately. So, if your order totals $50 or more, we'll ship your order with free two-day shipping. At checkout, just make sure that the "Two Business Days" option is selected. Orders placed before 5pm MST will ship the same day; orders placed over the weekend or on recognized holidays will ship the next business day. Eligible orders will arrive two business days from the date of shipment.

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Some Restrictions Apply:

Available for orders shipped to the contiguous United States only (excludes AK, HI, and international orders)

Excludes certain over sized items, including bikes, wheels, travel cases, etc.

Offer available for a limited time only

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